STEP BY STEP.
We work with many types of customers with special requirements and very different budgets. Our goal is to create and implement a plan that will give you the best possible value.
- Free initial consultation including assessment of the requirements
- Planning & concept creation
- Installation of network infrastructure (wired / wireless)
- Implementation of hardware and software
- Ensuring network security
- Proactive monitoring
- Support services
Testing / technical acceptance & documentation
Modern technologies – whether Cat.8 cabling or WiFi 6 – are what we stand for and want to setup for your company. Separated company locations are connected using encrypted networks (VPN). We analyze, plan, install and do the monitoring as well as maintenance for you. You can leave everything to us, whether it is a new installation or an existing infrastructure that needs to be integrated and maintained. We support Windows, Mac as well as cloud based servers and online services. There is almost no technology that we could not implement.
- IT Consulting & Strategy – we create a custom roadmap for you
- Hassle-free installation – let us do all the necessary work
- Individual solution – for every customer and every project
- Maintenance & Monitoring – detect errors before they happen
- Increasing your network security – preventing security gaps
- Competent contact persons – permanent availability and solutions in a short time
SERVER & CLIENTS.
Your server represents the technical center of your network. This is where important data is stored and software is accessed that is common in your industry. We pay attention to your individual needs in the selection and configuration and ensure redundancy through reliability. Backups can be physical or digital. Your workplaces can be realized with a wide variety of devices. Depending on your wishes, we offer Windows, Mac and cloud-based servers and clients (workstations). We mainly work with systems from Apple, Dell and HP. The workplace of every employee is individually checked for ergonomics and optimal working conditions. The devices are also optically appealing to please your customers / clients / patients. Printers and scanners are also realized according to individual needs. Our goal is to achieve the best possible reliability, performance and energy efficiency.
- Server protection – We offer security services that are specially designed for servers
- Security – We protect every device from malware, viruses, loss and theft
- Security training and guidelines – We train your employees with simple, effective security practices
- User and Access Permissions – Provide secure, controlled access for your employees
- Mobile device support – Access your corporate data from anywhere and lock devices if they are lost or stolen
- On-site and remote support – Make an appointment to get on-site help, or call / email us for a faster response. We use powerful software to share your screen and help you with minimal waiting.
The basis of the VoIP telephone server (PBX) is an OpenSource-based software solution (Asterisk distribution). A redundant system runs on all common server hardware and forms the fail-safe center of office communication. The existing network cabling serves as the structure for signal transmission. Via “Quality of Service” (QoS), data packets from a telephone call are prioritized so that the network is shared with other network participants (PCs, servers, printers) without interference. The advantages here lie in the low acquisition costs, as there are no acquisition costs for the software, lower basic and telephone fees, as well as in an abundance of telephony functions that are possible. There is no function that we cannot implement, from interactive speech dialog systems, to call recordings, call messages via email or a wide variety of call diversions. We take over all work for you as usual. From the construction of new or integration into existing infrastructure, to the installation and adjustment of all devices. Your VoIP telephone system is individually adapted to your needs.
WEBDESIGN & HOSTING.
We create professional, cost-effective WordPress-based websites that are easy to manage, edit and update. High flexibility and expandability, simple usability, cost-saving operation and almost unlimited commercial potential predestine WordPress websites as a professional software solution for modern and sophisticated websites that have to meet the increasing requirements for security and data protection, performance and scalability, search engine optimization and user-friendliness. WordPress is completely open source and can be hosted independently. This means that your website is under your control.
- E-commerce platforms – we develop your online shop
- Data protection & DSVGO – We pay attention to legally compliant websites
- Udpates – Your page is continuously updated
- Security – We integrate special precautions to prevent abuse
- Mobile devices – No matter which device you use, the page is always optimally displayed
- SQL & PHP versions – always up to date
- Hosting using modern SSD storage with highest capacities
CUSTOMER RELATIONSHIP MANAGEMENT.
Based on vtiger, which is OpenSource, we offer a customer relationship management (CRM) and management system that has received numerous awards. In addition to the usual CRM functions, such as company and contact management, sales and marketing support, vtiger also offers an integrated ERP system where the sales process is monitored and administered. From creating an offer to invoicing, product portfolio, inventory and supply management, every necessary field is available. Even project management functionalities and a dedicated customer portal with an integrated trouble ticket system and knowledgebase can be utilized. The individual processes can be evaluated and optimized using standardized reports. The individually configurable reports offer great added value. We adapt your system to your individual needs and ensure a uniform appearance in your company design.
- Customer & inventory management, quotation & billing
- Automation of marketing campaigns – e.g. Adaptation of the product catalog
- Customer support and service – help desk, ticket management, etc
- Lead generation, campaign management, knowledge management
- Reports and dashboards
- PDF document creation
- Outlook synchronization
- Accessible from anywhere with a hosted solution
- Automatic backups
We offer you conceptual and creative print design for currently over 1,500 printed products, including business cards, flyers, posters, advertising banners, signs, catalogs and brochures as well as rollups and presentation walls for trade fairs and events and much more. Together with graphic designers, we develop the right design for you and also work with professional photographers if necessary.
- Advice and conception – We develop the right success strategy for your company and advise you comprehensively and competently.
- Photography and image processing – Professional photos are taken in the studio or on site. These are also extensively optimized or retouched
- Flash printing optional – Your design goes into production on the same working day
- Express delivery optional – printed products are delivered the day after the order
WE ARE HERE FOR YOU.
Day or night. We support you at all times and in all respects. As your supporting IT company, we are available 24/7 in an emergency.